Multiple services – Technicians are readily available for site visits, service calls, installations, de-installations, trouble shooting.
Prompt service – All calls are completed on time and emphasis is given to priority calls as required by the banks and service vendors. All calls will be completed and closed with dispatch while the technicians are on site.
Storage Facility – A 1400 sq ft warehouse is available to store any inventory as required. Warehouse personnel will be available to receive, scan and ship equipment as needed. A forklift is available to assist with shipping and receiving.
Ease of inventory - Damaged equipment is shipped to its designated depots weekly and new equipment is ordered as required depending on project specifications.
Flexible hours – Schedules are made to meet contract requirements and technicians are readily available to tackle necessary workloads.
365 day service – Since POS terminals can break down anytime, technicians are readily available to tackle any emergency 365 days a year.
Cabling inventory - Cabling inventory and tools are readily available to meet specifications of any project.
Cell phone provided – All technicians are provided cell phones so if updates or eta are required, they are a phone call away.
Trouble shooting – All technicians are fully equipped with lap tops to help them pinpoint internet issues.
Confidence – All technicians will be fully trained and customer service will be emphasized.
Turnkey helpdesk service - Technical Enterprises Ltd. is able to provide an outsource help desk for Level 1 and Level 2 assistance.
We guarantee 90% SLA (Reference provided)
Extended area coverage- We cover up to 350 KMs with delivery services we offer.
Reliability - Our technicians are well experienced and SLA oriented.